Points Expiration is coming soon. Can I get them back if they’ve expired?
No, once Plenti points have expired, you cannot get them back. But, earning more is easy to do! See the How to Earn Points page to learn all the ways to earn Plenti points.
Do Plenti rewards points expire?
Yes – sadly, unlike diamonds, rewards points aren’t forever. On December 31 each year, any points that are at least 2 years old will expire and will no longer be available for use.
How can I use my Plenti points?
Using your Plenti rewards points saves you money on eligible purchases at certain partners. But unlike other rewards programs or loyalty cards, Plenti gives you the opportunity to earn points at one place and redeem them in another, creating a range of options for you to earn and save.
No matter where you earned them, you can redeem points for savings at BI-LO, Chili’s, Exxon, Harveys, Macy’s, Mobil, Rite Aid and Winn-Dixie. You can even use points and earn points inthe same transaction!
To use points on a purchase, simply present your Plenti card at checkout and follow the instructions(if you don’t have your card, you can use your digital card or enter your phone number and PIN). For online purchases at Macy’s and Rite Aid, you can enter your Plenti card number at checkout.
Note: At Exxon and Mobil stations, there is a 2,500 Plenti points maximum limit per purchase.
How do I earn Plenti points?
There are plenty of ways to earn Plenti points! Our variety of partners and participating retailers helps you easily earn points on the things you buy every day. Use any or all of these options to boost your points balance:
With Plenti partners:
1.) Present your Plenti card (or key tag, phone number, or digital card, depending on the store policy) at partner locations. Then, earn points when you make eligible purchases (see exclusions here). Note: Some of our partners require you to link a Plenti account with your partner loyalty account to earn points.
2.) Some partners have relevant, specially-selected offers where you can earn Plenti points once you fulfill the offer’s terms. Simply activate the offer online or on the app, then use your Plenti rewards card when making the purchase associated with that offer. Plenti points will be added to your account within 5 days for you to save money on future purchases. Browse offers here at Plenti.com or onour mobile app to help you boost your points balance.
Other ways to earn points:
3.) Earn points at hundreds of online retailers through the Plenti Online Marketplace. Please note – any purchase made through a third-party retailer’s mobile app is not eligible for points.
Can I earn points and redeem them in the same purchase?
Yes, some Plenti partners let you earn rewards points even when you are already using points to save on that transaction. You’ll earn points on the full amount of the purchase, before savings are taken into account.
What can points be used for?
When you use points, you get savings off eligible purchases at checkout when you shop at Rite Aid pharmacies, participating Exxon and Mobil gas stations, Macy's department stores, participating Chili's restaurants & Winn Dixie, BI-LO and Harveys supermarkets.
What if I don't have any points expiring?
Keep on earning points! Check out offers on Plenti.com or on the Plenti app to boost your points balance. You can also see the How to Earn Points page to learn all the ways to earn on everyday purchases.
I have less than 200 points, but some of them are expiring. How can I use them?
You can only use points for savings at checkout if you have at least 200 points. So, if you don’t have that many points, you can earn more by shopping at any of the participating Plenti retailers.
Do I need to save my receipts to earn rewards points?
No, you don’t need to save receipts to earn points. When you use your Plenti rewards card or other accepted identifier, points will be automatically updated soon after. Check your points balance at Plenti.com or the mobile app.
Can I share Plenti points with my friends and family?
Yes, Plenti allows up to three members to share points in a pooled account. If you would like to share points with other members, call us at 1-855-PLENTI1 (1-855-753-6841) to get started. Please have your Plenti card number ready when you call.
Please note, once you establish a pooled account, points cannot be “unshared.” Should you decide to opt out of your pooled account, you will be required to cancel your account and relinquish any Plenti points in that pooled account.
How can I check my Plenti rewards points balance?
Plenti members can check their rewards points balance at Plenti.com or in the Plenti app. Simply log in to your account and your current points balance will appear at the top of the homepage. You can also check “Points Activity” to see a rundown of your recent Plenti transactions, including how many points you’ve used, how many you have earned and any that may be pending.
How long does it take for me to see the rewards points I have earned?
We cannot credit points to your account until we receive information about your qualifying purchase from our Plenti partners. In most instances, we will receive this information within 48 hours. However, depending on the retailer, it can take up to 90 days for points to be added to your points balance. Check your points activity regularly at Plenti.com or on the mobile app, and learn about the different ways to earn Plenti points.
Is there a minimum number of Plenti rewards points I need?
You need at least 200 Plenti rewards points in your account balance to be able to use them on eligible purchases at certain partners. This is also the minimum number of points you’re able to use per transaction. (At Exxon and Mobil you may be required to use all your points if you want to use them in a given transaction.)
If you have less than 200 rewards points, it’s time to start earning more! There are over a dozen Plenti partner companies, where you can earn points in store and online. Activate offers and visit our Online Marketplace of over 900 retailers to start earning rewards points today!
What are pending points?
Pending points are Plenti rewards points you have earned that have not been officially added to your account yet. During this time, you’ll see them in your points activity as “pending.” You will be able to use these points once their status has been changed to “added” in your account.
What are Plenti points worth?
200 Plenti points are generally worth at least $2 in savings. For example, if you have 3,500 rewards points you can save around $35 on your next eligible purchase with certain Plenti partners.
What happens if rewards points disappear or were never accredited?
First, check your points activity to see if any points are pending. Depending on the retailer, it can take a maximum of 90 days for points to be officially added to your points balance. Also, check if you returned or canceled a purchase that gave you points. The points from that purchase may have been revoked upon return.
If you think you are missing Plenti points earned with one of our partners, please visit the partner’s page for further information on how to resolve your issue, or to learn more about the amount of time required for Plenti points from that partner to post to your account.
If you think you are missing Plenti points earned from the Online Marketplace, please contact us with the required information below so that we can help resolve your issue: description of the issue, order date, order number, order amount (excluding tax and shipping), merchant name, member ID, terms (if possible). If a travel purchase, please state the date the travel was completed.
If the earned points were over 2 years old as of last December 31st, they have expired and cannot be returned.
If you suspect your points have been stolen, please contact us or call us at 1-855-PLENTI1 (1-855-753-6841). Please have your Plenti card number ready when you call.
What happens to Plenti rewards points if I return a purchased item?
When you return an item you earned Plenti points on, the points you earned may be deducted from your account. Please check your points activity.