Do I still have to use my Plenti card if it is already linked to a credit card?
Using a credit or debit card linked to your account will not translate in Plenti points, so you still need to show your physical or digital card at checkout, or enter your phone number. However, this allows you to earn points for purchases using any payment method accepted by the Plenti partner, such as cash, credit or debit card.
The only exceptions are:
• If you link your Macy’s credit card, you’ll automatically earn Plenti points on qualifying items purchased with that card. Learn more about the Macy’s credit card.
How can I order and activate a replacement Plenti card?
If you need to replace your Plenti card, you can do so in the Manage Account section on Plenti.com or the Plenti app. You can also call us at 1-855-PLENTI1 (1-855-753-6841). If possible, please have your Plenti card number ready when you call. We'll send you a new card after verifying your information. Once received, you can use Manage Account or call again to activate.
How do I get my Plenti rewards card?
You get a Plenti rewards card by signing up for the program, online or at one of our partner locations. Joining Plenti is quick and easy, but you should expect to receive your card in the mail within 10-14 business days.
However, you'll be able to access your digital Plenti card immediately on the Plenti app. Just download the app, sign into your account, and click "My Card".
If you started enrollment in store, you’ll need to finish online to create your Plenti account.
Is there a difference between my regular card, my key tag and my digital card?
They’re almost the same! All allow you to earn and use points on purchases. The only real difference is that your regular card is a physical card than can be swiped or digitally scanned, while your key tag, physically stored on your key ring, and your digital card, stored in the mobile app, can only be scanned. They all share the same card number, and you can use any one at checkout at most partners. Please see our partners pages for more on validation preferences.
Additionally, you'll have immediate access to your digital card in the app once you've signed up, under “My Card.” The physical card and key tag will arrive 10-14 days after sign-up.
What happens if I Iost or damaged my Plenti card?
It’s absolutely no problem if you lose or damage your Plenti card. You can still earn Plenti rewards points when you shop with select partners by entering your phone number and/or Plenti PIN (depending on the merchant).
If you want a replacement card, click the link at the top of your Manage Account page, and you'll receive one within 10-14 business days.
Just be sure to note, if your card is reported missing, your digital card will stop working until you receive a new physical card. Once that is activated, your digital card will be updated automatically and available for use.
What if I forgot my Plenti rewards card?
If you forgot to bring your Plenti card or key tag with you at checkout, you can access your digital card in the Plenti app. Some Plenti partners will also accept your phone number and/or PIN number in place of your card.
When do I need my Plenti card?
Your Plenti card can be used at checkout when shopping with select partners, in store or online. By showing your Plenti card you can earn points on eligible purchases. You can also show your Plenti card to use points for savings.However, you don’t need to show your Plenti card at every location.
Where can I find my digital Plenti card, and how do I use it?
The Plenti digital rewards card can be found on your Plenti app. Simply go to “My Card” at the top of the page once you’re logged in and you’ll be able to scan your card or type in the number so you can earn points at checkout with Plenti partners. The Plenti app is available for IOS and Android smartphones with the latest operating systems.
You can also add your Plenti card to your mobile wallet for digital use – just scan the barcode on your physical card or enter your card number to use at partner locations with mobile pay stations.