Where is Direct Energy available and what plans are eligible with Plenti?

Plenti points may only be earned for qualifying residential retail energy plans offered under the “Direct Energy” brand. Such residential retail energy plans are currently available only in the following states: Connecticut, Delaware, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Texas, as well as Washington D.C. Please see the Direct Energy website for availability in your area.


To earn points on Eligible Energy Charges in Direct Energy states excluding Texas: Only valid for existing residential customers in Connecticut, Delaware, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Virginia, and Washington D.C. Customers residing in one of the foregoing states must link their Plenti card number to their Direct Energy account within thirty (30) days to earn 1 Plenti point on eligible energy charges for every $1 spent. Plenti points can be earned on all Direct Energy supply charges (includes commodity charges) on a qualifying residential energy plan. Taxes and other utility fees and charges are not eligible. Points are not earned on late payment charges, collection recovery fees, or insufficient fund fees. Must be a customer in good standing. If behind on your bill payment, then points will not be earned. You will earn points on eligible energy charges again after you are current on bill payment. Plenti points will be credited to your Plenti account approximately fourteen (14) days after your monthly billing statement has been issued. You must provide and maintain a valid email address with Direct Energy.

To earn points on Eligible Energy Charges in Texas: Only valid for existing residential customers in Texas. Texas customers must link their Plenti card number to their Direct Energy account within thirty (30) days to earn 1 Plenti point on eligible energy charges for every $1 spent. Eligible charges include commodity, Transmission and Distribution Service Provider (TDSP) charges, and taxes on a qualifying residential energy plan. Plenti points are not earned on late payment charges, collection recovery fees, or insufficient fund fees. Must be a customer in good standing. If behind on your bill payment, then points will not be earned. You will earn points on eligible energy charges again after you are current on bill payment. Plenti points will be credited to your Plenti account approximately fourteen (14) days after your monthly billing statement has been issued. You must provide and maintain a valid email address with Direct Energy.

Plenti points may not be earned on any other services, including Direct Energy’s Home Services, HVAC, electrical repair, plumbing services and home protection plans.

It is not possible to use Plenti points at Direct Energy .

Click here to learn more about how Plenti works with Direct Energy.

Visit Direct Energy for additional program information and Direct Energy Plenti Program terms and conditions.

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