I just linked my Direct Energy account to Plenti. When will I start receiving points?
If you are a new Direct Energy customer, you will receive Plenti points after your service begins with Direct Energy. Once your account is linked to Plenti, and your Direct Energy service has begun, points will appear in your Plenti account generally within 14 business days.
If you are already a current Direct Energy customer, you can begin to earn Plenti points on your eligible energy charges after you have linked your Plenti card to your Direct Energy online account. You will begin earning points generally within 14 business days. Visit directenergy.com to learn more.