What should I do if I don’t see Plenti points earned at Chili’s posted to my account?

Points generally take 48 hours to be credited to your account. If you believe you are missing Plenti points from Chili’s, please contact us with the required information below so that we can help assist you.


If you have a receipt, please provide:

  • Description of issue
  • Date and amount of purchase
  • Check number
  • Restaurant number


If you don’t have a receipt, please provide:

  • Description of issue
  • Exact purchase amount
  • Date of purchase
  • Restaurant location

Still have questions? Contact Us