What do I do if I don’t see the Plenti points I earned at AT&T in my account?

If you think you might be missing Plenti points from AT&T purchases or services, please contact us with the information below so that we can assist you:
Type of transaction (monthly bill, merchandise, new wireless, etc.)
Phone number linked to AT&T account
Transaction date
Where the transaction occurred (store, att.com, phone, etc.)


To contact us, you can login to your account and go here. Alternatively, you can get immediate help from a Customer Care Professional by contacting us through Twitter at @Plentirewards or calling us at 1-855-753-6841, Monday through Sunday, 9am - 9pm ET.

Still have questions? Contact Us