How does Plenti work with my Alamo Insiders account and other loyalty programs?
If you are an Alamo Insiders member, you will earn both the Alamo Insiders member discount and Plenti points on the same rental. You can only earn rewards with one loyalty program per reservation at Alamo in addition to the member discount. This is also true if you elected to earn rewards with another loyalty program accepted by Alamo other than Plenti.
In order to earn Plenti points with an Alamo Insiders reservation you must add your Plenti card number to your Alamo Insiders profile. To do so, just log into Alamo Insiders, select “My Account” and under the “Frequent Traveler Partner Preferences” select Plenti from the drop down menu and add your Plenti card number. You will now earn Plenti points for each reservation made with your Alamo Insiders account.
If you have questions on whether your reservation is earning Plenti points or another type of loyalty reward, please call the Alamo service center at 1-800-233-8749. Prior to picking up your reservation you may call the customer service center and request that you receive Plenti points instead of the alternative loyalty program you selected. If you have already picked up your rental, you will be unable to change the loyalty program you earn rewards with on that specific rental if you chose a rewards program other than Plenti.
Always make sure you have your Plenti card number available when you pick up your rental. You will need to provide your Plenti card number at the time of pick-up even if you have provided it at the time of reservation.